About Shipping Fee
All the products we sell are free of freight in the United States.
About Shipping Countries
We only can provide delivery services to USA.
Shipping & Handling
FedEx
We offer FREE shipping to the contiguous 48 states in the US for most products. Most of our in-stock orders are shipped out in 3 business days. Delivery time within the US is 3-10 business days. Shipping time may vary due to COVID-19.
For back-ordered items, kindly check the selections carefully when placing an order, as the shipping time frames are constantly updated in real-time.
Your transit time and carrier may vary. Some products are shipped in separate packages and may have different arrival times.
Please note the following:
Shipping to APO/FPO, P.O. Boxes is not available.
Shipping to Alaska, Hawaii, Puerto Rico, and international address is currently not available.
*Please note that during national holidays, inventory shortages, shipping and customs delays, extreme weather, and other scenarios that we have no control over, chances of your delivery getting delayed are high. We will appreciate your patience during those times.
Shipping Address Modification
Because we aim to fulfill orders as quickly as possible, after 12 p.m. PST each day, we cannot change the shipping address or other details on your order. You are welcome to return the item to us in accordance with our Return Policy.
Tracking Your Order
You should receive an email with your shipment notification and tracking information shortly after you place your order.
Your package status can be tracked on the official logistics website.
FedEx: https://www.fedex.com
UPS: https://www.ups.com/
If you have any concerns about shipping, please contact us at : help@oneinmil.com
Note:
Our Free Delivery does not require a signature, and your order will be left on your doorstep. Kindly ensure to check your order's tracking number. It will include the expected delivery date as a guarantee of the receipt of your item.
FedEx and UPS do not honor claims of lost packages if delivered to the correct address. Oneinmil will not be liable for such claims.
About TAX
Sales tax is separately calculated and collected in connection with items ordered from Oneinmil Site
Items ordered from Oneinmil may be subject to tax in certain states,
based on the state to which the order is shipped.
If an item is subject to sales tax, in accordance with state tax laws, the tax
is generally calculated on the total selling price of each individual item, including shipping and handling charges,
gift-wrap charges and other service charges, less any applicable discounts.
If tax is separately calculated and collected in connection with items ordered from Oneinmil Site,
the tax amounts that appear during the ordering process are estimated -
the actual taxes that will be charged to your credit card will be calculated at the time
your order is processed and will appear in your order confirmation notification.
About Return and Exchange
Template: If the goods we receive are intact, we will return them to you within 30 days.
If the product has quality problems, we support the return within one month after receiving the goods.
And we will provide a one-year warranty period, as well as lifelong customer service. No matter if you have any questions, you are welcome to communicate with us in a timely manner.
If the package you received is damaged or defective, please send us a feedback email as soon as possible.
Our email address is: help@oneinmil.com
You need to send us your order number and the picture of the product situation, and we will do our best to solve the problem for you according to the specific situation.
If you have other questions, please contact us by email.
